Mobile App Issues

Løst 15. Jun 2024 kl. 20:37 MDT

The team has confirmed that the issue is resolved on the latest version of iOS that was deployed early this morning. If you are having any issues with the iOS version of the Helcim app, please ensure that you have updated to the latest version.

Overvågning 15. Jun 2024 kl. 06:38 MDT

We have identified the problem and validated that this issue was only impacting the iOS version of the Helcim app. The team released a new version of iOS early this morning and will continue to monitor. If you are experiencing issues with the iOS app, please update to the latest version.

Undersøgelse 14. Jun 2024 kl. 22:16 MDT

We are currently experiencing a technical issue impacting some versions of our mobile app, our team is aware and is working on it urgently. We are still investigating the cause and will update you as soon as possible.

Undersøgelse 14. Jun 2024 kl. 21:58 MDT

We are currently experiencing a technical issue impacting some versions of our mobile app, our team is aware and is working on it urgently. We are still investigating the cause and will update you as soon as possible.

Undersøgelse 14. Jun 2024 kl. 21:42 MDT

We are currently experiencing a technical issue impacting some versions of our mobile app, our team is aware and is working on it urgently. We are still investigating the cause and will update you as soon as possible.

Undersøgelse 14. Jun 2024 kl. 21:19 MDT

We are currently experiencing a technical issue impacting some versions of our mobile app, our team is aware and is working on it urgently. We are still investigating the cause and will update you as soon as possible.

Undersøgelse 14. Jun 2024 kl. 21:00 MDT

We are currently experiencing a technical issue impacting some versions of our mobile app, our team is aware and is working on it urgently. We apologize for the inconvenience and assure you that our development and operations teams are actively addressing the issue. We will update you as soon as possible.